Frequently Asked Questions
What areas do we serve?
- We proudly serve Benoni and surrounding areas including Boksburg, Brakpan, Kempton Park, Springs, Germiston, Alberton, Edenvale, Bedfordview, and Midrand.
How quickly can you attend to an emergency?
We prioritise burst pipes, leaks, and geyser failures with same-day call-outs where possible.
- Urgent slots often within hours
- Phone support to limit damage before we arrive
- Clear ETA updates
What plumbing services does Vitalworks offer?
We cover repairs, replacements, and full installations for homes and businesses.
- Blocked drains, leak detection, pipe repairs
- Geyser repairs & new installations
- Bathrooms, kitchens, stormwater, French drains
Do you use quality materials?
We use trusted, locally available brands for reliability and parts support.
- Kwikot geysers, Cobra taps/fittings
- Marley piping & accessories
- JoJo Tanks and pump setups
Can you replace my burst or leaking geyser?
Absolutely — we repair, replace, and upgrade to compliant systems.
- Supply & install (including drip trays, valves, lagging)
- Work aligned to SANS 10252/10254 guidelines
- Manufacturer warranties honoured
How do you unblock stubborn drains?
We combine mechanical methods with camera inspections to find the root cause.
- Endoscopic (CCTV) drain inspections
- Targeted clearing to prevent repeat blockages
- Advice on prevention and maintenance
Can you help with water storage and pressure?
Yes — we design and install water storage and pressure-boosting solutions.
- JoJo tank installations with pumps and filtration
- Rainwater or municipal top-ups
- Safe, neat pipework and electrical coordination
Can you replace my burst or leaking geyser?
Your peace of mind matters — we stand by our workmanship and materials.
- Workmanship guarantee on agreed scope
- SABS-approved materials where applicable
- Post-job checks and tidy handover
